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To request a replacement part, please contact us using this form: Part Replacement Request

Customer Service agents:
1-866-458-2473 or Email Us

Email response time is currently estimated at 3-5 business days.


Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET

Help & FAQ - Warranty first

Help & FAQ

Warranty FAQ

Warranty FAQ

More information on our Warranty replacement or Repair policy
Shipping & Delivery information

Shipping & Delivery

More information on shipping & delivery
Order Tracking information

Order Tracking

More information on how to track your order
Returns & Refunds

Returns & Refunds

More information on how to return an item purchased on arcteryx.com
General FAQ

General FAQ

Many common questions about Arc'teryx and Arc'teryx products are answered on our FAQ page.

Product Care

Product Care

Find answers on how to care for your Arc'teryx products.
Sizing Charts

Sizing Charts

More detailed measurements for all of our products.