Bonjour Tomas, et merci pour votre commentaire. Après vérification, nous n’avons reçu aucun courriel de votre part concernant cette demande de crédit, ce qui explique l’absence de réponse jusqu’à maintenant. Pour rectifier la situation, nous venons tout juste de vous contacter par courriel afin de pouvoir examiner votre demande plus en détail. Nous comprenons parfaitement votre déception face à la différence de prix constatée peu après votre achat, et nous sommes là pour vous accompagner. N’hésitez pas à répondre à notre message afin que nous puissions trouver ensemble la meilleure solution.
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yulia
Alicante. Spain
Review 1
Votes 6
Age:45-54
Gender:Male
Your Height:183cm - 190cm
1 out of 5 stars.
Defective fabric with little use
22 days ago
what is this effect that has occurred in an atom with little use?
Were I live is hot and it hasn't been used much, it's been treated well... I have another atom and this hasn't happened. I guess the fabric will be defective and they can replace my jacket.
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 1.0 out of 5
1.0
Comfort
Comfort, 5.0 out of 5
5.0
Durability of product
Durability of product, 1.0 out of 5
1.0
Warmth:
Warmth:, 3.0 out of 5
3.0
Response from Arc'teryx:
21 days ago
Arc'teryx Guest Services
Hi Yulia. Thank you for reaching out and for letting us know about your Atom Hoody. We can understand how concerning it must be to notice this issue, especially given the care you’ve taken with your jacket and your positive experience with your other Atom. We did see that you’ve already filled out a Product Service Request form, and our team is currently reviewing your case. They’ll be in touch with next steps as soon as possible. We appreciate your patience while they work through the details.
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Eric
Review 1
Vote 2
Age:45-54
Gender:Male
Your Height:198cm or above
5 out of 5 stars.
If it’s good enough for The Dark Wolf
25 days ago
Best mid layer insulation piece I have found, better than Patagonia Nano Puff and Micro Puff.
I wear the hoody outdoors and on weekends and the jacket to work and when I’m going to be outside to inside a lot. Only weather that challenges it is stiff sideways wind that cuts through side panels. But they’re also the feature that makes it so breathable and fit well.
Check out the new season of Terminal List Dark Wolf, the main character wears the older Black Sapphire color Atom Hoody throughout.
Q: Size Purchased:
A: L
Q: Pros:
A: Fit, insulation
Q: Cons:
A: None
I use this product for:Commuting/Travel, Exercise/Gym, Casual Wear
Yes, I recommend this product.
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Comfort
Comfort, 5.0 out of 5
5.0
Durability of product
Durability of product, 5.0 out of 5
5.0
Warmth:
Warmth:, 5.0 out of 5
5.0
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RM84
Review 1
Votes 13
Age:35-44
Gender:Male
Your Height:176cm - 182cm
1 out of 5 stars.
Durability issues
29 days ago
Very comfortable and looks great, let down by durability. Jacket developed wrinkling around neck area, raised service request and was told caused by facial hair which I don’t have. Promised a call back which I have had, after much chasing have now given up. I have multiple Arc’teryx products and are my favourite brand however this will be my last purchase. Not isolated issue please look at the reviews.
Q: Size Purchased:
A: Large
Q: Pros:
A: Fit look comfort
Q: Cons:
A: Durability customer service
I use this product for:Commuting/Travel
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(8)
(5)
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 1.0 out of 5
1.0
Comfort
Comfort, 5.0 out of 5
5.0
Durability of product
Durability of product, 1.0 out of 5
1.0
Warmth:
Warmth:, 3.0 out of 5
3.0
Response from Arc'teryx:
29 days ago
Arc'teryx Guest Services
Hi there. Thank you for your feedback on the Atom Hoody—we’re glad to hear you found it comfortable, and we’re sorry for the issues you experienced with wrinkling around the neck and the challenges with your service request. We understand how disappointing this must be, especially as a long-time supporter of our brand. Your comments will be shared with our product team as we continue to improve durability and customer support.
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NotaSelfCenteredSnob
16 days ago
I can't see anything other than (very light) normal wear in the photos.
The Atom Hoody is the solution to your “which jacket should I wear?” problem. Wear it solo for chilly forest hikes with windy summits, climbing at the crag, and hanging at the campsite, or as a midlayer for touring and wet winter objectives. The Coreloft synthetic insulation stays warm even if you run into light weather, making it a better alternative to down for high-output days year round.
What's been updated: Updated with a FC0 DWR finish for a lower footprint.