Macai Jacket Men's
€1,100.00
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Macai Jacket Men's
Rating Distribution
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5 starsstars
110
110 reviews with 5 stars.
4 starsstars
17
17 reviews with 4 stars.
3 starsstars
10
10 reviews with 3 stars.
2 starsstars
3
3 reviews with 2 stars.
1 starstars
13
13 reviews with 1 star.
Overall Rating
4.4
103 out of 123 (84%) reviewers recommend this product
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Rating Summary
Fits:
Fits:, 3.051470588235294 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 4.5 out of 54.5
Comfort
Comfort, 4.7 out of 54.7
Durability of product
Durability of product, 4.0 out of 54.0
Warmth:
Warmth:, 4.9 out of 54.9
warmth
purchase
satisfaction
fit
layering
quality
wearing
comfort
39 to 68 of 153 Reviews
39 – 68 of 153 Reviews
Sort by
Featured
Age25 to 34
GenderMale
Body TypeSolid
5 out of 5 stars.
Exactly what I wanted!
2 years ago
Always wanted this jacket but couldn’t justify the money. However, as I work outside everyday I eventually convinced myself. The first day I wore just a t-shirt and the jacket, we had rain, sleet and snow and I was warm and dry all day. My colleague had to wear 4 layers and not only was he cold all day, but he struggled with all the bulky layers under his harness, I was very comfortable.
I’ve always believed in a good layering system and this jacket isn’t suitable as your only jacket for spring or autumn weather. But if you’re willing to spend the money I don’t think there is anything better to protect you from poor weather whilst being light enough to allow you to move and work freely.
Q: Pros:
A: Not bulky but warm
Q: Cons:
A: Cannot layer
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Atlantic Canada
Age35 to 44
GenderMale
Body TypeSlim
4 out of 5 stars.
Good fit, expected quality
2 years ago
Good fit, fair quality. Feels cheap compared to the hard shells and snow pants I usually use from the brand.
Q: Pros:
A: Warm
Q: Cons:
A: Feels cheap. Not low cost - cheap.
Q: Activity
A: Hiking
No, I do not recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 3.0 out of 53.0
0 Comments
Anonymous
Toronto
Age35 to 44
GenderMale
4 out of 5 stars.
top quality, but the sleeves are too long.
2 years ago
Sleeves are too long. I have a Fussion Sv with me for 6-7 Years. I love the cuff of my Fussion. Macai is flagship of the arcteryx, it should have better cuff desgin.
Q: Cons:
A: sleeves are too long
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Munich
Age35 to 44
GenderMale
5 out of 5 stars.
very nice
2 years ago
top quality, but the sleeves are bit too long.
maybe my arms are too short :)
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Fiji
Age45 to 54
GenderMale
Body TypeAthletic
3 out of 5 stars.
Good Product
2 years ago
I have used this only a couple of times, fits perfect and very warm. High quality material and construction. Only 3 stars because the outside chest pocket is too small for a phone and the inside chest pocket zip is too small to grab with gloves on.
Q: Activity
A: Snowboarding
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Washington State
Age55 to 64
GenderMale
Body TypeAthletic
4 out of 5 stars.
Great, Comfortable Jacket Except for the Zippers
2 years ago
The Macai Jacket is comfortable, well made and warm. It has one downfall, the zippers. The zippers are not designed very well to use with a gloved hand. The front zip is not too bad, but the pocket and pit zips require to remove my gloves or ask a friend to assist by holding the end of the zipper while it is opened or closed.
Q: Pros:
A: Warm and good construction
Q: Cons:
A: Poor zipper design
Q: Activity
A: Alpine skiing
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 4.0 out of 54.0
0 Comments
Mont Tremblant
Age55 to 64
GenderMale
Body TypeAthletic
5 out of 5 stars.
Very warm and light... Love this Jacket, best!!
2 years ago
I've now owned this jacket for about a month, it's the warmest most comfortable jacket I've ever worn bar none! Very light, ideal skiing jacket for cold weather.
Q: Pros:
A: Warm and light
Q: Cons:
A: none
Q: Activity
A: Alpine Skiing in extreme cold weather
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Leeds yorks
GenderMale
Body TypeSlim
5 out of 5 stars.
Highly recommend this coat.
2 years ago
I have used this coat for walking my dog in the cold & wet. I have health issues that prevent my body from keeping warm. This coat has been brilliant, expensive but worth the money.
Q: Pros:
A: Good all round coat
Q: Cons:
A: Expensive
Q: Activity
A: Hill walking
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 2 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Maryland
Age45 to 54
GenderMale
Body TypeAthletic
5 out of 5 stars.
Excellent ski jacket
2 years ago
Bought this jacket 3 years ago. Size M. It is very comfortable and warm. I used it to ski in temps -10oC or 14oF. It kept me warm. Has good system to allow moisture removal. Also very nice for just casual use in the winter. Would definitely recommend.
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Vancouver Canada
Age55 to 64
GenderMale
Body TypeAthletic
5 out of 5 stars.
Extremely warm, waterproof, and perfectly cut.
2 years ago
Standing on the waterfront in Delta, BC Canada, heavy rain and high winds warm and toasty in this fantastic jacket.
Could not recommend this jacket more. Absolutely perfect.
Q: Pros:
A: Great cut, light, warm, waterproof.
Q: Cons:
A: I do not have two.
Q: Activity
A: Walking in the wind, rain, sleet, and snow.
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 4 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Salt Lake City, Utah
Age35 to 44
GenderMale
Body TypeAthletic
1 out of 5 stars.
Poor quality!
2 years ago
After one season of resort skiing the jacket tore on a simple fall. For the price this coat should last more than a year. Definitely avoid this coat. Was going to buy the Macai pants this season but given the poor quality of this coat I won’t be buy any Arc’teryx products.
Q: Pros:
A: Fit
Q: Cons:
A: Poor construction and materials
Q: Activity
A: Ski/Snowboard
No, I do not recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 1.0 out of 51.0
Response from Arc'teryx:
2 years ago
Customer Service
Hello there,
We're sorry to hear about the durability issues you have come up against with your Macai Jacket. We appreciate your comments as our design team is always looking to meet the demands of our users, and we will be sure to pass your review along to them.
We notice you have started a Product Service Request, and once our Product Service Team is able to get ahold of your case we hope to come to a suitable solution with you.
Thanks for reaching out, and if you have any other questions be sure to give our Customer Service Line a call or fill out a Contact Us Form.
All the best
0 Comments
Sioux Falls, SD
Age45 to 54
GenderMale
Body TypeAthletic
4 out of 5 stars.
Good ski jacket...too tight in the neck.
2 years ago
Bought this jacket 2 seasons ago. Have skied 45 days or so since purchase. Mostly advanced, expert terrain. I'm 6'4", 220 lbs, XL helmet.
Pros:
1. Very warm. I only add another down layer if temp < -10 F.
2. Long sleeve and body. No gaps between sleeve and gloves. Powder skirt sits appropriately low on waist.
3. Good style
4. Despite some of the negative reviews, the jacket has been durable thus far. No tears or broken zippers.
5. Good, deep exterior hand pockets.
Cons:
1. If the hood is pulled over an XL helmet (again XL sized jacket), it is very difficult to zip the jacket over my chin and face. If I do manage to zip it up, the neck/chin area is very tight and it's tough to turn my head. Even without a helmet, the neck/chin area is too tight. Many other reviewers have commented on this issue, so Arcteryx needs to address it. In my opinion, the neck need another 1 to 1.5 inches of circumference.
2. The jacket would benefit from an external chest pocket that can accommodate a cellphone. There is a weird little pocket under the left upper chest flap, but really useless. Great for lip balm but nothing more.
Q: Pros:
A: see review
Q: Cons:
A: Tight neck
Q: Activity
A: Downhill skiing
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 4.0 out of 54.0
0 Comments
Berlin
Age25 to 34
GenderMale
Body TypeSolid
5 out of 5 stars.
Tolle Jacke
2 years ago
Die Jacke ist qualitativ wirklich unangefochten. Einzig der Sitz der Jacke ist für mich (188cm, 95 kg) nicht ganz optimal. An der Hüfte bzw. am unteren Saum sitzt die Jacke ziemlich eng. Allerdings konnte ich diesen Fakt ja bereits in der Größentabelle sehen, daher kein Kritikpunkt. Die Kritik anderer User, die Ärmel seien zu lang, kann ich nicht nachvollziehen. Ja - die Ärmel sind natürlich länger als bei anderen Jacken, aber es handelt sich hier ja auch um eine Skijacke, das heißt, es müssen Skihandschuhe darunter passen.
Insgesamt wirklich eine ganz tolle Jacke. Der Kundensupport hat mich auch sehr überzeugt, da ich nach dem Kauf ein paar Fragen hatte. Einziges Manko ist finde ich die schlechte Verfügbarkeit in Geschäften in Berlin und Umgebung. Ich konnte die Jacke in keinem der Geschäfte, die Arc’teryx-Produkte verkaufen, finden und anprobieren.
Translate with GoogleQ: Activity
A: Skifahrern und Urban
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
NYC
Age45 to 54
GenderMale
Body TypeAthletic
2 out of 5 stars.
Odd sizing.
2 years ago
Sizing was a bit abnormal. I am 5'9", 170 lbs and purchased a medium. The sleeves were about 2" too long and the jacket was snug in the shoulders and neck. Due to this, I was unable to remedy by sizing up or down. Quality itself was good.
Q: Cons:
A: Size.
No, I do not recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Quality of Product
Quality of Product, 5.0 out of 55.0
Response from Arc'teryx:
2 years ago
Customer Service
Hello there,
Thank you for reaching out and sharing your feedback on the Macai Jacket.
We're genuinely sorry to hear that you're disappointed and that it did not suit your needs.
Our customers will occasionally read these reviews, so we appreciate it when others share their experience with us, and we will be sure to pass your comments along to our design team.
If you have any additional comments or concerns, we welcome you to contact our Customer Service team, and one of our representatives would be happy to assist you.
All the best
0 Comments
Harbor Springs, MI
Age45 to 54
GenderFemale
3 out of 5 stars.
Not sure yet…
2 years ago
Purchased as a Christmas gift, so can’t comment on comfort or warmth. I can say that after spending over $1,000 on a jacket, I expected it would at least ship in a BOX or PADDED envelope to protect it, instead of the flimsy plastic sleeve. I’m all about a smaller carbon footprint, but REALLY Arc’teryx?!?! Do better.
Originally posted on Macai Jacket, 2021-2022
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1 Comment
2 years ago
You are all about carbon footprint but still require a box that you will throw away? I don't get it. Why?
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Alberta Canada
Age45 to 54
GenderMale
Body TypeAthletic
5 out of 5 stars.
Couldn’t even feel the wind.
2 years ago
Put the jacket on this morning , -18 degree Celsius with -22 km hour winds -28. While biking I was warm and couldn’t even feel the wind. The Macai passed the Alberta test!!!
Love it .
Q: Pros:
A: Warm, fits great!
Q: Cons:
A: None yet
Q: Activity
A: Skiing, biking
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Mississauga, Ont
GenderMale
Body TypeSolid
5 out of 5 stars.
Nice warm coat
2 years ago
Got this as a warm coat for cold winter days. Ordered from the online store; received promptly and in good order. It's XL size so fit is roomy but good if wearing a mid layer like a sweater . My sleeve length is 35" so sleeves are a bit long but I can live with it. L would probably have been too small.
Q: Pros:
A: Style, GoreTex outer shell, warm
Q: Cons:
A: sleeves are a bit long.
Q: Activity
A: General outdoor use.
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 4 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Scotland
Age45 to 54
GenderFemale
Body TypeLean
1 out of 5 stars.
Why No XS?
2 years ago
Very disappointed this jacket doesn't come in size xs!? Small is too big for my son...
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 4 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Response from Arc'teryx:
2 years ago
Customer Service
Thank you for reaching out to us.
As our industry evolves, Arc'teryx is committed to designing a more inclusive size range. Our team is working hard on this and we hope to release models that will better suit the needs of all users very soon.
I would recommend that you subscribe to our social media channels and our mailing lists, where we often share the latest news on product innovation, which will include sizing changes.
If you have any additional comments or concerns, we welcome you to contact our Customer Service team, and one of our representatives would be happy to assist you.
All the best
0 Comments
Idaho
Age35 to 44
GenderMale
Body TypeAthletic
5 out of 5 stars.
The best all-around winter jacket , NO QUESTION!
2 years ago
This jacket is a complete luxury for the outdoor recreator, or simply someone who is living in a very cold environment. I hate to layer clothing, the Macai allows me to wear only a jacket for temperatures down to 15°. While this is an expensive purchase it is worth every penny, by far the best jacket I’ve ever worn. I use it for all my walking, hikes, and skiing. I am constantly outside, and this is the best piece of outdoor clothing I own regardless of the season. Just incredible to have such a warm, well insulated, jacket that is also rain resistant and waterproof, INCREDIBLE! I have been in some very bad weather, and this jacket performs exceptionally well. I love this jacket so much and confident it will last for years based on the quality of the manufacturer and how it has already stood up. Difficult to spend so much money on a jacket but if you are an outdoorsman don't think twice as this is a true investment that pays back dividends..
Q: Activity
A: Hiking, Walking, Skiing, any outdoor pursuit in cold weather
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Age35 to 44
GenderMale
Body TypeAthletic
5 out of 5 stars.
For The Perfect Storm!
2 years ago
This is my 2nd Macai Jacket one for daily wear during a cold winter the other I leave at the cabin for layering.
Jacket is extremely warm and versatile. Perfect for skiing or snowboarding.
Q: Pros:
A: Warmth, versatility, style
Q: Cons:
A: Weight
Q: Activity
A: Outdoor Ski Patrol
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Narragansett RI
Age55 to 64
GenderMale
Body TypeAthletic
5 out of 5 stars.
Excellent winter ski jacket
2 years ago
Love the coat.
Super warm.
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Q: Pros:
A: Stylish and super warm
Q: Cons:
A: None
Q: Activity
A: Ski
Yes, I recommend this product.
Originally posted on Macai Jacket, 2021-2022
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Fits:
Fits:, 4 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
Toronto
Age25 to 34
GenderMale
Body TypeAthletic
4 out of 5 stars.
Color
3 years ago
Love this jacket, but wish they made it in ALL BLACK!
Q: Pros:
A: Functionality
Q: Cons:
A: Color
Q: Activity
A: Ski
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 5.0 out of 55.0
0 Comments
MT
Age35 to 44
GenderMale
Body TypeAthletic
5 out of 5 stars.
perfect fit
3 years ago
was a little concerned after reading some reviews about fit and durability. I’m 5’11 around 200. Fairly athletic build and fit really well. Prob not a ton of room for layering but that was the point of buying an insulated jacket so I didn’t have too. Sleeves were the appropriate length and the waist was fairly snug. As a heavier guy bigger sizes tend to be bigger in the waist so you end up looking like a bell but that wasn’t the case. The fabric appeared thick enough and no issues so far. One thing I would say and not that it was an issue but the timelapse color was more of a sea green or teal vs as blue as it looked in the pics. Not an issue but worth noting it has more of a blue green color.
Q: Pros:
A: Warm, fits well, stylish
Q: Cons:
A: Color not quite accurate in pics
Q: Activity
A: Snowboarding
Yes, I recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Quality of Product
Quality of Product, 4.0 out of 54.0
0 Comments
Toronto
Age35 to 44
GenderMale
Body TypeAthletic
5 out of 5 stars.
Superior
3 years ago
Worth every penny, superior to any other Jacket I've owned. I have tested it in several temperatures and activities works like a charm. Great Product!
Q: Pros:
A: warm, waterproof, light weight
Q: Cons:
A: Velcro cuffs loosen after a while
Q: Activity
A: Hiking, camping, skiing, everyday use
Yes, I recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 4 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
0 Comments
New York, NY
Age35 to 44
GenderMale
Body TypeAthletic
5 out of 5 stars.
As awesome as it gets
3 years ago
Purchased for a week snowboard trip to Stowe, VT. Bullet proof snow and cold armor. Everyday while snowboarding saw temps from 0 to - 30 F and never once did I feel cold or did the snow become an issue permeating the jacket.
Q: Pros:
A: Super warm and looks great
Q: Cons:
A: None
Q: Activity
A: Snowboarding
Yes, I recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
0 Comments
Big Sky, MT
Age18 to 24
GenderMale
Body TypeAthletic
1 out of 5 stars.
Defective garbage, do not buy
3 years ago
Firstly, I had an old arc’teryx Macai jacket it lasted more than 8 years and fit great. This new jacket is nothing like the old one, it is inferior in every way. It fits poorly, especially too tight around the neck so you can’t fully zip it up. And its absolute junk the Zipper pull ripped off with no way to fix it in less than a year. DO NOT BUY. For $1000 this jacket is a complete waste of money
Q: Pros:
A: Warm
Q: Cons:
A: Low durability, poor fit
Q: Activity
A: Skiing
No, I do not recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 2 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Response from Arc'teryx:
3 years ago
CS
Hi there,
Thank you for reaching out to Arc'teryx with your feedback on the Macai Jacket.
We're sorry to hear about the durability issues you have come up against with your Macai Jacket. We appreciate your comments as our design team is always looking to meet the demands of our users, and we will be sure to pass your review along to them.
We notice you have started a Product Service Request, and once our Product Service Team is able to get ahold of your case we hope to come to a suitable solution with you.
If you have any additional comments or concerns, please feel free to contact our Customer Service Line at 1-866-458-2473 (available Monday-Friday 8:00 AM- 5:00 PM PST), and one of our representatives would be glad to chat with you.
All the best
2 Comments
3 years ago
I submitted the product service request several days ago. And haven’t heard back yet. I Will post and update once they respond.
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Germantown, TN
GenderMale
Body TypeAthletic
5 out of 5 stars.
Spectacular
3 years ago
The most luxurious winter jacket I’ve ever seen, much less put on. Super soft exterior and the interior is to die for. Love the classy look. Since it’s not even close to being cold enough to evaluate it’s potential here in Tennessee right now, I may have to go over to a friends restaurant and spend a couple hours in his walk-in freezer. 99.9% chance I’m gonna love it.
A shout out to my friend Miles and the rest of the Customer Service Team for helping me with a couple problems earlier this Spring. A company is only as good as the people it has working for it, and great products must have a support staff that keep the customers coming back. Job very well done, Miles.
Have been a loyal customer for 13 years now. VERY impressed with the new Timelapse-MACAI, and the Company.
Q: Pros:
A: Everything. Very well thought out.
Q: Cons:
A: None
Q: Activity
A: Snow sports
Yes, I recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
0 Comments
canada calgary
Age45 to 54
GenderMale
Body TypeSolid
5 out of 5 stars.
So good! Amazing so warm and light!
3 years ago
It’s a gift for my husband,he likes it so much!He said he will be love outdoor sport in this coat.
Translate with GoogleQ: Pros:
A: warm and lihgt
Yes, I recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
0 Comments
Brooklyn, NY
Age35 to 44
GenderMale
Body TypeLean
1 out of 5 stars.
Warm, well-fitting jacket, but not durable at all
3 years ago
First, like most Arc'teryx products, this jacket is really great looking, very warm, and fits incredibly well for my body (I am 5'6", 145 pounds). HOWEVER, I bought this jacket for resort skiing, so wasn't expecting crazy backcountry kind of durability, but on my first day wearing it I took what I would call a "normal" fall (no rocks, sticks, sharp ice, etc) and the jacket ripped. Similar to what some other reviews here have stated, would expect this to at least be able to withstand a typical fall. I threw some repair tape over it so can continue to use it, but very disappointed overall and cannot recommend given durability issues.
Q: Activity
A: Skiing
No, I do not recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
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Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Response from Arc'teryx:
3 years ago
CS
Hi there,
Thank you for reaching out to Arc'teryx with your feedback on the Macai Jacket.
We're sorry to hear about the durability issues you have encountered with your Macai Jacket. Your comments are appreciated and crucial to ensuring we are designing equipment that meets the needs and expectations of our wearers, and we will be sure to pass your comments along to our design team.
For the issue you are experiencing, be sure to fill out a Product Service Request Form to see where our Product Service Team can help further:
https://arcteryx.com/ca/en/help/product-service/service-request/
If you have any additional comments or concerns, please feel free to contact our Customer Service Line at 1-866-458-2473 (available Monday-Friday 8:00 AM- 5:00 PM PST), and one of our representatives would be glad to chat with you.
All the best
1 Comment
3 years ago
@kirktash did you receive a full refund?
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Age25 to 34
GenderMale
Body TypeAthletic
1 out of 5 stars.
Ripped on a typical fall
4 years ago
I received my jacket ~4-5 months ago and was so excited! I went skiing this year and fell on a hill. I didn't hit a tree, hit a rock, etc. just your average hill with snow. When I looked down I noticed the jacket had ripped. I was stunned. I've fallen tons of times and never had a jacket rip. To make matters worse, this jacket on their website is many times mentioned as a great ski jacket yet a simple fall after 3 days of skiing is apparently enough to rip through it. I then contacted customer service about this rip and sent it in to them. They said it was unfixable and could at most give me 40% off a new one(which they then went to 50%). I can't fathom paying another $500 (after I already paid full price for the initial) for a jacket that would just rip on any typical fall. Basically, if you are an actual skier and plan to use this and you occasionally fall, there is a high percentage chance it will rip. I fell twice in total. Once it ripped, once it didn't. If you want this jacket for fashion, then sure it'll keep you warm, but if you actually want to use this jacket for sport, I would not recommend this jacket to anyone who skis. The fact that they then couldn't cover this rip at all with the warranty and would only offer a small 40-50% shows that in the event you also fall and it rips, they won't give much sympathy and are more concerned with marketing how much of a great ski jacket this is instead of actually following through with there statements. Most disappointing purchase I have ever made for skiing.
Q: Pros:
A: Warm
Q: Cons:
A: flimsy; easily rips
Q: Activity
A: Skiing
No, I do not recommend this product.
Originally posted on Macai Jacket Men's, 2015-2020
Was this helpful?
Fits:
Fits:, 3 out of 5, where 1 equals to Fits Very Small and 5 equals to Fits Very Large
Fits Very Small
Fits Very Large
Response from Arc'teryx:
4 years ago
Customer Service
Hi Chris,
Thank you for contacting Arc'teryx and sharing your feedback on the Macai Jacket
We're sorry to hear about the wear and tear issue you experienced with your Macai Jacket and that the outcome of your Product Service Assessment was not what you were hoping for. Because every case is specific with regards to the issue that is occurring, our Product Service Team will always work on a suitable solution with users of our gear, even in cases that fall outside of our Practical Lifetime Warranty:
https://arcteryx.com/ca/en/help/limited-warranty
Nonetheless, we appreciate your comments and will be sure to pass them along to our design and materials teams.
If you have any additional comments or concerns, please feel free to contact our Customer Service Line at 1-866-458-2473 (available Monday-Friday 8:00 AM- 5:00 PM PST), and one of our representatives would be glad to chat with you.
All the best
3 Comments
3 years ago
It's N40p fabric. Designed to fail typical skiing scenarios.
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39 – 68 of 153 Reviews
Macai Jacket
Warm, down-insulated GORE-TEX jacket for on-piste skiing and snowboarding.
€1,100.00
Free shipping & Free returns
Down-insulated GORE-TEX ski and snowboard jacket
Macai Jacket Men's
Frigid temperatures won’t stop you from getting your turns. Designed for cold days in-bounds, the Macai delivers serious warmth and weather protection with a refined look. Insulated with RDS-certified European goose down, it keeps you comfortable - even during freezing lift rides - while breathable GORE-TEX sheds wind, rain, snow. The insulated DropHood™ can be removed on clear days, and mesh-backed PowderGuard™ vents let out excess heat without letting snow in.
Ski & Snowboard
Designed with specific snowsports features for efficient protection, layering and movement.
Breathable material
Allows moisture vapour to escape, helping regulate temperature and elevating comfort inside garment.
GORE-TEX weather protection
Waterproof, windproof, and breathable, GORE-TEX’s proven performance and durability meets our standards for lasting, reliable weather protection.
Goose down insulation
Goose-down insulation’s natural loft creates air pockets that retain body heat. Light and packable, it delivers unmatched warmth for its weight.
Articulated construction
Articulation removes restriction, so we utilize complex patterning and seam placement to create three-dimensional designs that free you to move.
WaterTight™ zippers
The WaterTight™ zippers’ reverse-coil design creates a secure seal that weighs less than flapped closures, won’t collect snow, and minimizes snagging.
Taped seams
Taping seals the holes sewing creates. Our narrow tape works with Micro Seam Technology for protection with better breathability and reduced weight.