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To request a replacement part, please contact us using this form: Part Replacement Request

Customer Service agents:
00442035100658 or Email Us

Email response time is currently estimated at 3-5 business days.


Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET

Help & FAQ - Warranty first

Help & FAQ

Warranty FAQ

Warranty FAQ

 More information on our Warranty replacement or Repair policy
 Shipping & Delivery information

Shipping & Delivery

 More information on shipping & delivery
 Order Tracking information

Order Tracking

 More information on how to track your order
 Returns & Refunds

Returns & Refunds

 More information on how to return an item purchased on arcteryx.com
 General FAQ

General FAQ

 Many common questions about Arc'teryx and Arc'teryx products are answered on our FAQ page.

 Product Care

Product Care

 Find answers on how to care for your Arc'teryx products.
 Sizing Charts

Sizing Charts

 More detailed measurements for all of our products.

Customer Service agents:
00442035100658 or Email Us

Email response time is currently estimated at 3-5 business days.


Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET