Parka Therme Hombre

Hey everyone, I wanted to share my experience with Arc’teryx regarding the Therme SV Parka, which I purchased in late December. This is supposed to be a premium, high-end jacket marketed as waterproof, yet within two months of light use, I noticed it was absorbing water instead of repelling it. The jacket felt heavy and damp after being out in the rain and snow, which is completely unacceptable for something at this price point. I contacted Arc’teryx customer service, expecting a solution. Instead, I was told this was a case of “wetting out” rather than leaking—essentially, the outer fabric was saturating, making the jacket feel wet inside. Their solution? Telling me to wash and reapply DWR (Durable Water Repellent) every two weeks just to maintain waterproofing. They had me send the jacket in for testing, where they confirmed it wasn’t leaking but still needed to be washed and reproofed. They did this for me once but expect me to keep doing it regularly, even though it’s a brand-new jacket. On top of that, I also noticed down leakage early on, which they brushed off as “normal.” So now, I’m left with a $1,000 jacket that requires constant upkeep just to function as advertised. I have to wash it every 10-20 wears and reapply DWR frequently, or it will stop repelling water. At this price point, I shouldn’t have to work this hard to keep my jacket waterproof I wanted to share this in case anyone else is considering this jacket. If you’re expecting long-lasting waterproofing without frequent maintenance, be aware that this jacket may not perform as expected.