Alpha SV Jacket Women's

Stunned by the ‘performance’ and subsequent warranty claim - here’s our story. I am genuinely stunned by this experience after loving Arcterxy products for nearly 20 years. My wife purchased an Alpha SV jacket at the Woodbury Commons outlet location on 2/16. It’s clearance so final sale - I believe it's the 2023 model it's tge Lampyre color. She purchased this to replace her current jacket - Shashka IS - which we purchased about 5-6 years ago and within a few times wearing that jacket, the shoulder and upper back sun-faded skiing at Stowe (so not exactly harsh sun conditions). The nice associate who helped us at Woodbury told us this was not uncommon and that Arcteryx changed their dyes after this happened to a not small number of jackets. Who knows if that’s true or not but Arcteryx told us that that is considered normal wear and tear and couldn’t cover it. No big deal. We figured - stuff like that can happen and it doesn’t impact the performance of the jacket. Fast forward to our ski trip we fly to Whistler on 2/22 and we ski 3 days. On day 3 she notices that the fabric is literally wearing off on her hip - and if you look closely at where the drawstring is the fabric is actually splitting at the drawstring for a few inches. Up on the clavicle area to the right of the logo, there’s a stitch that’s separating. It’s hard to see because it’s early stages - but it’s there. We stopped at the Whistler store location and the associate immediately reacted with a ‘that should not happen’ and offered to assist filling out a warranty claim. We filled it out the claim, the associate took photos, and submitted it. Within a few days my foe got an email that explains this is NOT covered. We are honestly shocked and I can’t imagine ever purchasing an Arcteryx product again. The 17 people on our ski trip almost all wear Arcteryx. 9 kids across four families all Growing and regularly needing new equipment. I know the warranty used to be better and people probably abused that. But - wow. What an experience for a $900 jacket that’s advertised as their most durable jacket they make, geared towards ice climbing and wearing a harness - and it can’t withstand a couple of days of resort skiing? Shocking. Attaching pics of her new yellow jacket with the fabric issues and her older jacket with the sunfading. Cautionary tale to folks shopping for Arcteryx gear and expecting the quality they used to provide.

Holds up to wear and tear while ice climbing, hiking, and daily life

This is the ideal jacket for any winter activity. Skiing, ice climbing, alpine. It protects from the elements, provides freedom of movement, has the perfect. number of pockets, in the perfect locations for wearing a harness. Minimalist, but all you need.

This is my third jacket and it too has started to separate the gore-tex. Along with every piece of gore-tex that I have ever bought of Arcteryx.