RETURNS & REFUNDSSign-In
- Items purchased at arcteryx.com may be returned for up to 60 days as long as they are in brand new condition, unworn, and with hangtags included.
- Climbing harnesses and underwear cannot be returned. Shoes must be in their original packaging.
- Returns not in brand new unworn condition will not be accepted.
- Refunds may take between 5-7 business days to process once an item has been delivered to our returns facility.
- Items received as a gift must be returned by the original purchaser.