Got a question for our team?
Contact one of our Customer Service Representatives and we will help answer your questions.
Our warranty processing time is currently between 4-6 weeks.
Customer Service agents:
Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET
or Email Us
Amer Sports Japan, Inc.
6F, Shinjuku East side square,
6-27-30, Shinjuku, Shinjuku-ku, TOKYO,
ARC’TERYX Call Center (Japan)
9:30 - 18:00 (available on weekdays except company holidays)