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Warranty/Repair Request

Recall Info

Our warranty processing time is currently between 4-6 weeks.


22 307 73 43

22 307 73 43

Customer Service agents:
22 307 73 43

Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET

or Email Us

Amer Sports Japan, Inc.
ARC’TERYX
6F, Shinjuku East side square,
6-27-30, Shinjuku, Shinjuku-ku, TOKYO,
160-0022, JAPAN
ARC’TERYX Call Center (Japan)
TEL: 03-6631-0833
9:30 - 18:00 (available on weekdays except company holidays)