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Free Express Shipping / Free ReturnsThe Arc'teryx Guarantee

To request a replacement part, please contact us using this form:
Part Replacement Request

If you have any questions or concerns, don't hesitate to contact one of our Customer Service agents:
1-866-458-BIRD (2473)

8:00 AM - 5:00 PM PST
Monday - Friday

or Click here to contact us

Arc'teryx Return Policy

Returns & Exchange FAQ

Returns & Exchange FAQ

Find out how to return an item that was purchased through the Arc'teryx online store for either a Refund or an Exchange

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Warranty & Repair Policy

Warranty & Repairs Info

Find out how to return an item for either a Warranty replacement or a Repair

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General Returns Information

To return an Arc'teryx item purchased from an Arc'teryx store or one of our authorized dealers please contact the original place of purchase to inquire about their individual returns policy.